A washing machine that does not fill may have an issue with the tap, hose, inlet filter, door lock, inlet valve or electronic controls.
Symptoms that may accompany the problem
- The programme starts but no water can be heard
- An error code is shown
- The door does not lock
- Only a small amount of water enters
- There is a humming sound at the inlet
Safe checks
Do not disconnect hoses while the appliance remains powered:
- Confirm the water tap is open.
- Check that the inlet hose is not kinked.
- Check for a water outage or low pressure.
- Ensure the door is fully closed.
- Record the error code.
When service is required
If the tap is open and water pressure is normal but the appliance still does not fill, the inlet valve, lock, sensor or electronic components require testing.
Safety note
Do not remove hoses or panels while the appliance is connected to electricity.
